Support

Need help with Pause Before, subscriptions, Screen Time permissions, or privacy questions? Pause Before is created by Broadn LLC. Contact us and include your device model, iOS version, and a brief description of the issue.

Contact

Email support@bodhilock.app. This inbox receives support, feedback, subscription, legal, and privacy requests for Broadn LLC and Pause Before.

Subscriptions

Pause Before subscriptions are managed through Apple. You can view, cancel, or change a subscription from your Apple subscription settings on your iPhone. Trial eligibility, billing, receipts, and refund requests are handled by Apple.

Privacy requests

For access, correction, or deletion requests, email support@bodhilock.app with "Privacy Request" in the subject line. Because Pause Before does not require an account, include only the limited information needed to help us locate relevant records. Do not send passwords, payment card numbers, or sensitive medical data.

Screen Time permissions

App blocking depends on Apple's Screen Time and Family Controls permissions. If blocking is not working, check that Pause Before still has permission in iOS Settings and that the selected apps are included in your blocking configuration.